case studies
From online tutoring to plumbing. One system. Results in production.
No mockups, no promises: three of the latest Odenia deployments, in detail. Here is the context, the setup and what changed.
EdTech · United Kingdom · named client
TutorChase replaced its static forms with a team of three Odenia agents.
TutorChase is a leading international online tutoring platform based in the UK, with 100,000+ students. Parent and student enquiries went through static forms: slow to process, often incomplete, never at night.
The setup
- A public lead bot qualifying parent and student enquiries
- A dedicated support agent for tutors
- An assistant for the client portal
- One knowledge base per agent, never shared
- Connected to TutorChase’s custom Salesforce-based CRM
What changed
- Every enquiry gets an instant answer, 24/7
- Leads arrive qualified: subject, level, deadline
- Real-time dashboard across all conversations
Within the first month, the agent became the preferred path for the majority of visitors who previously used the form.
TutorChase internal observation, first month after go-live.
Plumbing · Heating · Le Touquet, France · named client
Arnaud Choquet went from page two of Google to the top spot on his local search.
SAS Arnaud Choquet, a plumbing and heating company in Le Touquet-Paris-Plage since 2009, around ten employees, Viessmann Gold partner. An ageing website, invisible on Google, and enquiries going to the most responsive competitor. Odenia deployed its quote agent, and laid the foundations for it to receive traffic: a website rebuild and local SEO. The product is qualification; done-for-you goes all the way.
The setup
- An on-brand quote agent, trained on his services and area
- Foundations to get found: full website rebuild, designed for his two client profiles (emergency and project)
- Local SEO strategy across his service area on the Opal Coast
- Google reviews surfaced and synced on the website
What changed, measured at 30 days
- From page two of Google to the top spot on his local search
- +53% qualified leads
- Google rating from 3.6 to 4.2
In 30 days: top local position, over half again as many qualified leads, and a rising Google rating.
Measured results, first month after launch · arnaudchoquet.fr
Real estate · Krakow, Poland · anonymised case
A real estate player in Krakow books direct, without going through the platforms.
The Odenia agent answers enquiries on the website, qualifies and books straight into the team’s diary, with Pulse as the control room. Result: +23% direct bookings, instead of platforms and their commissions.
and beyond these deployments
Dozens of systems delivered over the years.
For clients and for the founder’s community of builders: conversational agents, automation workflows, complete SaaS products. These three cases are simply the latest out of the workshop.
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