Plumbers · heating engineers · locksmiths · electricians · emergency repairs
You are on a job, hands in a leak. Your mobile rings.
The call goes nowhere, and the customer rings the next plumber on Google. With Odenia, an assistant picks up for you, takes the request and texts it to you. You call back the jobs worth having.
Leak under the kitchen sink, water turned off at the stopcock.
Mr Lewis · 12 Elm Road
Urgency: tonight if possible.
Call back: +44 7700 900123
The text you get within the minute.
You read it, you decide, you call back.
01 · how it works
You choose your jobs. The phone stops running your day.
For plumbers, heating engineers, locksmiths, emergency call-out trades and electricians in large cities, reachable on a mobile. Three steps, nothing to install.
The assistant picks up when you can't
You keep your number. If you don't answer, the call goes to the assistant. Evenings, weekends, two calls at once: it answers every time.
✓ No call goes unansweredIt talks like a receptionist
No beep, no message to leave. It asks the right questions: the name, the problem, the address, how urgent. The caller hangs up reassured: the request is in.
✓ The caller doesn't ring the next oneYou get it all by text within the minute
The full summary and the number to call back. You read it in ten seconds. You call back the jobs worth having first, when your hands are free.
✓ The good jobs get called back firstEvenings, weekends, double calls: covered. You decide what gets a call back.
The phone stops dictating your day. It sends you a summary.
02 · the numbers
One missed repair costs more than a month of the assistant.
The numbers fit in three columns. No small print.
WHAT YOU LOSE
Several hundred euros, several times a month
A missed repair is a customer walking to a competitor. And it doesn't happen once. It happens on every job where you couldn't pick up.
The van, the insurance, the tools are already paid for. Every job you recover is extra margin, not extra overhead.
WHAT IT COSTS
A fraction of a single job
A fixed monthly fee, known before you start. Never billed per call: 20 or 200 calls in the month, same invoice.
Setup included, live within 14 days, billed in euros. We handle everything, you configure nothing.
WHAT YOU RISK
Thirty days, no more
€490 pilot
Then the monthly fee, no contract: stop whenever you want.
Not convinced after 30 days? Refunded.03 · the proof
A plumbing and heating company in Hauts-de-France, 30 days after its new site and quote agent went live.
Same trade, same kind of requests. The AI receptionist extends that setup.
+53% qualified leads. Google rating from 3.6 to 4.2. #1 on its local search in 30 days.
Full setup: quote agent on the site, with a website rebuild and local SEO as foundations. Read the detailed case.
Elsewhere at Odenia: 293,000 conversations a month for a UK EdTech. +23% direct bookings for a real estate player in Krakow. All cases
Presence Pack: a website rebuild with the Odenia assistant built in, already delivered for a plumbing company in Hauts-de-France.
Plumber or heating engineer? The enquiries that arrive through your website run on the same setup: see the plumbing page.
04 · your questions
What tradespeople ask us first
No. Voicemail is a beep. The assistant talks, asks the questions a receptionist would ask, and takes the request. It introduces itself as your company's assistant. The caller never has to leave a message.
Keep them. They take office hours. The assistant takes evenings, weekends and the moments they are already on another call.
Someone with a leak at 10pm wants one thing: to know a plumber has their request. They give their details and hang up reassured.
Yes. You keep your number. We set up call forwarding for when you don't answer. Nothing to install on your phone.